YAG NEWS & ARTICLES
Yell reprimanded by ICO for GDPR breach
Since February 2020, Yell has been refusing to provide their customers with a copy of their sales call recording. These recordings are useful evidence to prove that Yell’s sales agent made false claims and missold a contract. Yell claimed that they were under no...
Yell – The Death of a Trusted Brand
Yell is a company drowning in a sea of debt. In 2018, Yell’s investors attempted to recoup some of their £4bn investment by offloading Yell to a third party. However, as sales declined and customer cancellations went up, the business sale fell through. In 2018, Yell...
How to Escape a Yell Contract
Most Yell customers find that Yell's products do not achieving positive results for their business. Yell recently admitted that "33% of its customers leave every year, 25% of customers complain about them, and most customers would not recommend Yell to a friend.” It...
Parliament Calls for Investigation into Yell Misselling
Scottish MP, Kirsten Oswald, and 22 other MPs across five political parties have now called for an investigation into Yell's practices in Parliament. An Early Day Motion has been tabled calling for Trading Standards offices and other regulatory agencies across...