YAG NEWS & ARTICLES
Group Claim announced in The Daily Mail
An article was published today (23/9/2020) in The Daily Mail publicly announcing the Group Action claim against Yell. Online version available here
Yell Caused My Depression
"I run a car valeting business based in the Birmingham area. In 2019, I was contacted by Yell who arranged for one of their sales agents to visit my house. The agent ran a “reputation scan” of my business which showed a 99% “error rating”. He explained that Google...
Yell Staff Accuse Management of Ignoring Fraudulent Behaviour
The following excerpts have been taken from a selection of Yell staff reviews posted on Glassdoor.com “The whole thing is a con unless you want to compromise your ethics to make money” https://www.glassdoor.co.uk/Reviews/Yell-Reviews-E14549_P5.htm “You...
Yell Destroyed our Online Presence
"We had a pretty good online presence already when we were first approached by Yell. We had a good website, were active on Google My Business and listed on Google Maps and search results. Yell’s sales agent searched for the products we sell on Google and noted that...
Yell reprimanded by ICO for GDPR breach
Since February 2020, Yell has been refusing to provide their customers with a copy of their sales call recording. These recordings are useful evidence to prove that Yell’s sales agent made false claims and missold a contract. Yell claimed that they were under no...
Yell – The Death of a Trusted Brand
Yell is a company drowning in a sea of debt. In 2018, Yell’s investors attempted to recoup some of their £4bn investment by offloading Yell to a third party. However, as sales declined and customer cancellations went up, the business sale fell through. In 2018, Yell...
How to Escape a Yell Contract
Are you locked into a Yell contract from which you wish to escape? Yell recently admitted that “33% of its customers leave every year, 25% of customers complain about them, and most customers would not recommend Yell to a friend.” In June 2020, a motion was tabled in...
Parliament Calls for Investigation into Yell Misselling
Scottish MP, Kirsten Oswald, and 22 other MPs across five political parties have now called for an investigation into Yell's practices in Parliament. An Early Day Motion has been tabled calling for Trading Standards offices and other regulatory agencies across...