YAG NEWS & ARTICLES

Yell reprimanded by ICO for GDPR breach

Yell reprimanded by ICO for GDPR breach

Since February 2020, Yell has been refusing to provide their customers with a copy of their sales call recording. These recordings are useful evidence to prove that Yell’s sales agent made false claims and missold a contract. Yell claimed that they were under no...

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Yell – The Death of a Trusted Brand

Yell – The Death of a Trusted Brand

Yell is a company drowning in a sea of debt. In 2018, Yell’s investors attempted to recoup some of their £4bn investment by offloading Yell to a third party. However, as sales declined and customer cancellations went up, the business sale fell through. In 2018, Yell...

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How to Escape a Yell Contract

How to Escape a Yell Contract

Most Yell customers find that Yell's products do not achieving positive results for their business. Yell recently admitted that "33% of its customers leave every year, 25% of customers complain about them, and most customers would not recommend Yell to a friend.” It...

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