Frequently Asked Questions

Here is a list of the most frequently asked questions about the group action claim against Yell.

What is a group action claim?

A group action claim is when a group of people collectively bring their complaints to court. They are often created when several people have all been affected by the same issue. A group of claimants can often have more impact if they join forces.

Why are you bringing a group action claim against Yell?

We believe that Yell lied to their customers in order to sell their products. We have a considerable amount of evidence to support these allegations.


How much will it cost me to join the group action claim?

A small subscription fee is required to register your claim.  This fee may be waived for those experiencing financial hardship.

The cost of taking the case to court will be covered by insurers on a no-win, no-fee basis.

How do I know if I am eligible to join the group action claim?

If you were sold a contract by Yell in the past six years you are likely to be eligible to join the claim.

How much time will be required to join the group action claim?

You will be required to complete an online form with the details of your claim. The Yell Action Group act as your representative. You will be fully informed of the case progress throughout.

How likely is it that the group action claim will be successful?

The evidence against Yell is overwhelming. Our legal representatives are confident of our ability to win this claim.

How much could I win if the claim is successful?

The amount of any compensation and damages you might win will be based on your individual level of loss.

There is a possibility that Yell may decide to settle the case before it reaches court. Any settlement will be negotiated between the legal representatives and the Yell Action Group acting on your behalf.