Yell Caused My Depression

Yell Caused My Depression

“I run a car valeting business based in the Birmingham area. In 2019, I was contacted by Yell who arranged for one of their sales agents to visit my house. The agent ran a “reputation scan” of my business which showed a 99% “error rating”. He explained that...
Yell Destroyed our Online Presence

Yell Destroyed our Online Presence

“We had a pretty good online presence already when we were first approached by Yell. We had a good website, were active on Google My Business and listed on Google Maps and search results. Yell’s sales agent searched for the products we sell on Google and noted...
Yell reprimanded by ICO for GDPR breach

Yell reprimanded by ICO for GDPR breach

Since February 2020, Yell has been refusing to provide their customers with a copy of their sales call recording. These recordings are useful evidence to prove that Yell’s sales agent made false claims and missold a contract. Yell claimed that they were under no...
Yell – The Death of a Trusted Brand

Yell – The Death of a Trusted Brand

Yell is a company drowning in a sea of debt. In 2018, Yell’s investors attempted to recoup some of their £4bn investment by offloading Yell to a third party. However, as sales declined and customer cancellations went up, the business sale fell through. In 2018, Yell...